5 min read

7 Signs It’s Time for an IT Health Check

Published on

3 July 2025

Technology should be a driving force in your business, not a source of recurring problems. Yet for many small and medium-sized businesses (SMBs), IT systems can quietly become outdated, inefficient, or vulnerable. Without regular review, these issues often go unnoticed until they begin impacting performance, security, and staff productivity.

At Ashdown Solutions, we’ve been supporting UK businesses for over two decades. One of the most common patterns we see is business owners unsure whether their IT setup is helping or hindering growth. If you’re unsure where you stand, here are seven key indicators it may be time for a professional review.

1. Frequent Downtime or Sluggish Performance

If your systems regularly slow down, crash, or underperform, this may be a sign of ageing infrastructure, poor network configuration, or software conflicts. Over time, these inefficiencies can erode productivity and lead to frustration across your team.

2. No Recent Security Audit

Cybersecurity threats evolve rapidly. If your IT environment hasn’t been audited within the last 12 months, your business could be at risk from vulnerabilities such as outdated software, weak passwords, or unmonitored access points. A proactive review is essential to identify and close security gaps before they are exploited.

3. Break-Fix Support Is Your Default Approach

Many SMBs rely on IT support only when something breaks. While this approach may seem cost-effective, it often leads to unplanned downtime and reactive spending. Proactive IT support ensures potential issues are identified and resolved before they impact operations.

4. No Clear IT Roadmap

Businesses grow and evolve, and your IT should evolve with you. Without a forward-looking plan, technology can quickly become misaligned with your business goals. A well-structured IT roadmap helps ensure you’re investing in the right systems at the right time.

5. Staff Complaints About Access or Systems

If team members regularly raise concerns about slow systems, login issues, or lack of access to key tools, it’s worth investigating. These signs often indicate deeper issues with your infrastructure or system configuration that may be affecting overall efficiency.

6. Backups Have Not Been Reviewed or Tested

Data loss can have serious consequences for any business. If your backup systems haven’t been recently reviewed or tested, there’s a risk they may not function correctly in the event of hardware failure, cyberattack, or human error. Regular backup reviews ensure your data is protected and recoverable.

7. Disconnected or Inefficient Systems

When your business tools and platforms don’t work well together, it leads to duplicated effort, errors, and unnecessary complexity. Reviewing your IT systems allows for better integration, automation, and smoother workflows

Book Your Free Consultation

If you recognise any of the signs above, now is the time to take a closer look at your IT environment. A short conversation could uncover opportunities to improve security, boost efficiency, and align your systems with the future of your business.

Visit www.ashdownsolutions.co.uk or contact us to schedule your free IT Health Check today.