In today’s fast-moving business environment, reliable IT systems are more than just a convenience—they’re a necessity. From communication and collaboration to data security and customer service, virtually every part of a business depends on dependable technology. When something goes wrong, it’s not just frustrating—it’s costly.

The Hidden Cost of IT Disruptions

Consider this: if just 15 minutes per day are lost to IT-related issues, that adds up to over 54 hours each month across a team of 10 people. At an average hourly rate of £20, that equates to £1,080 in lost productivity every single month—or nearly £13,000 per year.

And this figure doesn’t account for larger issues such as:

• Unexpected system downtime
• Missed client communications
• Security breaches
• Poor staff morale due to recurring tech frustrations

These disruptions compound over time, directly impacting performance, profitability, and customer satisfaction.

Why IT Support Matters

Many small businesses rely on ad-hoc solutions or internal workarounds when technical issues arise. This reactive approach may seem cost-effective in the short term but often leads to greater inefficiencies and risk exposure.

Professional IT support provides:

• Fast, expert resolution of issues
• Proactive system monitoring and maintenance
• Clear protocols for incident response
• A trusted partner for long-term technology planning

When managed properly, IT support not only fixes problems—it prevents them.

A Smarter Way to Work: Managed IT Support by Ashdown Solutions

At Ashdown Solutions, we provide Managed IT Support that’s specifically tailored for small and medium-sized businesses. Our services are designed to keep your technology running smoothly, securely, and efficiently—so you can focus on growing your business.

One of the most valuable services we offer is Proactive Monitoring & Maintenance. Rather than waiting for something to break, we monitor your systems in real time, apply critical updates, and resolve issues before they disrupt your operations. This preventative approach significantly reduces downtime and helps ensure your business stays ahead of security threats and system failures.

Cost-Effective Support That Scales With Your Business

Hiring an in-house technician can be expensive and doesn’t always provide the full range of expertise required. Our managed IT support plans deliver enterprise-grade service at a cost aligned with small business budgets.

Our packages start at less than the cost of hiring a single junior IT technician and include:

• Unlimited support
• Proactive system monitoring
• Patch management and updates
• Remote management and diagnostics
• Strategic guidance tailored to your business needs

Let’s Talk About Your ROI

The right IT support service doesn’t just reduce risk—it improves productivity, simplifies operations, and supports growth. If you’re still relying on break-fix solutions or internal guesswork, it’s time to reconsider the role IT plays in your business.

We’re here to help you explore the numbers and see where smarter IT decisions could make a meaningful impact.

Contact us today to find out how we can make your IT infrastructure more secure, efficient, and future-proof.